We all have a database of some form or another if we work successfully in Commercial Real Estate Brokerage. The key to the process is that the list we create is up to date and is comprehensively used in client and prospect contact. So how do we use that list? Here are some ideas:
Letters of a marketing nature
Regular contact with property updates
If you are struggling with your property market commissions and or your listing activity, have a good look at your database of people and fully review what you are doing with it.
Look at the key issues of:
Filling the list with new people every day
Connecting with the people in your list now
Providing real value in your client communication
Being relevant in your contact processes
Staying in contact for the longer term
Having worked with a number of brokerage teams over the years, I know that the previous points are ‘struggle factors’ for some. That being said, I have put my comments in this audio program that I know can help most brokers and agents with client and prospect contact. They work for me, and I know those points can work for you. (NB -if you are struggling with team performance in brokerage, you can get more facts in Snapshot right here – its free)
The commercial property management segment of the market can be quite lucrative from a brokerage perspective. The clients that you serve in that way require specialized skills and services over an extended period of time. The complexity of the property can involve strategies and activities across the tenancy mix, leasing, vacancy resolve, maintenance management, asset planning, and income performance. There are many things to do and many ways to approach the challenges that the client may face.
So the message here is that you can and should develop a significant property management portfolio in your real estate brokerage. Take the time to develop a list of clients and prospects who will need your services in management at some stage in the future. Develop a prospecting process to open the doors to management opportunity.
The best way to attract commercial real estate clients and those needing management services is to directly prospect the owners of the best buildings in the best locations. It is always preferable to manage a building with multiple tenants in occupancy and multiple levels of income generation.
The bigger buildings and those with a complex tenant mix require expert management help. They also require complex software management programs to administer the required controls on leasing, maintenance, tenant mix, and income optimisation.
So there are some distinct advantages here to be optimised. In this audio recording, John Highman talks about the opportunities of commercial real estate property management in brokerage today. See if you can use some of the tips that John talks about to open up your brokerage opportunities in this way.