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Local Clients – How You Can Find More of Them

city buildings in Hong Kong

Local people are the foundation of a successful real estate business.  You can work with the key players of the real estate business locally and most particularly sellers, buyers, and business owners.  There are plenty of opportunities in commercial real estate to be sourced in those groups as part of a prospecting model.

(NB – you can get plenty of client tips and ideas in Snapshot right here – its free)

In this audio I talk about the importance of a ‘locally focused’ prospecting model and how that can work for you in your real estate business.  Drive more listings and commissions your way through a bias towards the local area and the people in it.

Here is the audio:

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Things to Do in Matching Commercial Real Estate Clients to Properties

city at night

In commercial real estate brokerage, you should be looking for the ways that you can match your VIP clients into the right listings and property situations.  There will always be a good group of your clients looking for more investments or a portfolio change.  (NB – you can get our free commercial real estate training right here)

So what can you do with this?

When you know lots of local people, you will find those key clients that you can work with in a productive way.  You can move those clients across sales, leasing, and property management activity.

Understanding the clients situation is at the center of all of this.  If you are connecting with your clients regularly, there will be things that you can help with.

In this audio based coaching session, John Highman, Commercial Real Estate Coach, talks about the ways that you can match your clients into the opportunities that you know about.

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6 Factors of a Sales Drive in Commercial Real Estate Brokerage

city buildings under construction

At different times of the calendar year there will be good opportunities to run a sales listing drive.  As part of that you will be choosing the best methods of marketing and sale.  Business and investor sentiment will also have something to do with the choices made here.

(N.B. these ideas are also sent out to regularly to our friends in Commercial Real Estate Online Snapshot to help amplify brokerage results…. Get your access here)

So you have some sales listings?  Maybe you want more of that?  Either way, here are the main factors of opportunity to tap into as you drive the sales momentum forward locally:

  1. Timing for season and location – look at the property activity for the year, and reflect on the history for the area. Most sales calendars are best commenced just after the Christmas break and also just after the change in the financial year.  In each case you have a few months to build momentum on listed properties, and the people looking to buy are not generally distracted in local business issues or holidays.
  2. Best methods of sale for the time of year – you have a few methods of sale at your disposal. Choose the right ones that match the property and the client’s needs.   At the basic end of the equation you will have auctions, tender, expressions of interest, and sale at a price.  One or more of those methods will be the right choice for your listing.  Talk to the client and get their commitment to your recommendations; explain the issue to them, and convert them.  Match some vendor paid marketing into the right method of sale, and the exclusive listing process.
  3. Talk to the right investors and property owners – every listing will be more or less attractive to certain segments of the local property market. Find those people by directly target marketing at an individual level.  Get involved separately in doing that.  Make sure that you meet with the right people in the right places.  You want them to know you and remember you as the industry professional that they require.
  4. Repeat contact 300/90 – in our industry, regular contact will always help listing momentum and conversion. All of the people in your database should be spoken to regularly.  The 90-day cycle works well.  The way to achieve that level of contact will be through deliberate calls, letters, and meetings.   The database that you use should be adjusted to bring up that 90-day process of contact automatically.
  5. Use valuable and relevant marketing methods – if you have a commercial property to sell, the marketing message has to get out effectively and directly. Establish a comprehensive campaign process with all of your listings. Stage the campaign and adjust the promotional text and advertising frequency mid-term for refreshed inquiry.
  6. Track your streets and location progress – when you have anything to sell or market, review the streets and the competing listings. Get very involved in local area marketing.  Know what is happening in the streets and do something with that knowledge.

These simple strategies are all relevant and special in the sales drive that you may create in your commercial real estate business.  Optimize the process of promotion and property momentum.  The first few weeks of any sales campaign are the most important.  Get involved and get active.

(N.B. these ideas are also sent out to regularly to our friends in Commercial Real Estate Online Snapshot to help amplify brokerage results…. Get your access here)

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How to Define a High Performance Sales Team in Commercial Real Estate

city building investment sales caption

A sales team in commercial real estate brokerage is typically (or should be) a group of like minded sales professionals in control of their market, their clients, the territory and their special property types.  When you look into the team there are special indicators to watch and track as the team gets results in listings, clients, commissions, and referrals.

NB – You can get our Brokerage e-Course direct to your email inbox right here.

Commercial property today is as competitive as ever; top sales teams should be working to a plan and strategy for their location.  The real estate ‘year’ is most commonly between February and November each year.  Most of the sales and leasing transactions will be done in just those 10 months.

In this audio program, John Highman talks about the importance of tracking and monitoring the performance of the sales team.

 

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How to Find Commercial Property Management Clients and Why Do It

city building scene

The commercial property management segment of the market can be quite lucrative from a brokerage perspective. The clients that you serve in that way require specialized skills and services over an extended period of time. The complexity of the property can involve strategies and activities across the tenancy mix, leasing, vacancy resolve, maintenance management, asset planning, and income performance. There are many things to do and many ways to approach the challenges that the client may face.

Note, you can get our free commercial property management course right here.

So the message here is that you can and should develop a significant property management portfolio in your real estate brokerage. Take the time to develop a list of clients and prospects who will need your services in management at some stage in the future. Develop a prospecting process to open the doors to management opportunity.

The best way to attract commercial real estate clients and those needing management services is to directly prospect the owners of the best buildings in the best locations. It is always preferable to manage a building with multiple tenants in occupancy and multiple levels of income generation.

The bigger buildings and those with a complex tenant mix require expert management help. They also require complex software management programs to administer the required controls on leasing, maintenance, tenant mix, and income optimisation.

So there are some distinct advantages here to be optimised. In this audio recording, John Highman talks about the opportunities of commercial real estate property management in brokerage today. See if you can use some of the tips that John talks about to open up your brokerage opportunities in this way.