Local people are the foundation of a successful real estate business. You can work with the key players of the real estate business locally and most particularly sellers, buyers, and business owners. There are plenty of opportunities in commercial real estate to be sourced in those groups as part of a prospecting model.
In this audio I talk about the importance of a ‘locally focused’ prospecting model and how that can work for you in your real estate business. Drive more listings and commissions your way through a bias towards the local area and the people in it.
In commercial real estate today, your contact system is critical to the results that you seek with listings, clients, and commissions. The property market will change throughout the year and your database list is the one consistent process that can take you across and into all types of properties and opportunities. NB – you can get plenty of client contact ideas here in Snapshot – its free)
There are plenty of ways to establish and run a contact management system in commercial real estate brokerage. Similarly, there are plenty of software programs to support the client list process. Whilst you can always choose a good and well proven CRM package to support your contact processes, everything still comes down to personal momentum and commitment as part of a prospecting model.
Growing your business?
If you are looking to build your real estate business, seriously consider your database activities and your prospecting model. Establish a system that works for you comprehensively and consistently across the location and your targeted groups of clients or prospects.
Understand who your clients are by type and by location. Understand the targeted properties that you should be working on overtime. Define your territory and your priority buildings. From that point on, your prospecting model can take shape and the database can grow effectively and directly.
In this audio, I share my thoughts about contact management and list creation. Grow your list of clients and prospects and put more ‘logic’ into the process.
Cold calling remains a frustration for many salespeople. Commercial real estate brokerage is no exception. The fact of the matter is that when you get the process of direct calling and database management under control, it gets a lot easier in connecting with new people and growing a valuable list of clients and prospects to tap into with property listings, sales, and leasing activities.
In this audio program, John Highman talks about the things that are really important to a cold calling process and how that fits into commercial real estate brokerage.
In commercial property marketing it is better to look at the outbound call process as exploratory to see if you can help someone; you are not and should not pitch your services across the telephone. Simply see if the person that you are talking to has an interest or a challenge in property occupancy or ownership. There are always many things to talk about and discuss. If you are a real property expert for a location, the call conversation is easy and direct.
Here is the audio file on Cold Calling in Commercial Real Estate Brokerage:
Its the end of the financial year. A turning point in the market where some businesses and clients consider property occupancy, leasing, sales, and acquisitions. Its a good time of year for brokers and agents to get back into the growth phase of what we do. From now until December 2015 we have clients to call, listings to convert and commissions to raise.
In this podcast I am focusing on Sales related topics to help Brokers and Agents with market share and database growth.
The topics are:
How to systemise the commercial real estate business and why that is a good idea.
What you need to know about simple contact management systems.
How to improve your prospecting efforts for the year ahead.
A 3 stage formula of action for Brokers and Agents this year.
In this property market it pays to work with the clients that are open and honest with you. Secure those clients on an exclusive listing. You will find all types of clients in the market today. Those clients that give you an ‘open listing’ are quite likely to be more difficult to deal with; so understand the differences and pressures of the listing types.
So what is wrong with an ‘open listing’ approach? Most of the time you will see that it is influenced by other agents and brokers talking to the client; frequently a client in that type of agency relationship is ‘closed’ to the realities of the market today. They want their price and fail to accept the facts of the recent market evidence.
So what does a ‘good client’ look like? Try some of these:
Open and honest
Ready to act
Understanding the current market conditions
Are motivated to make a decision
Will keep you fully advised of their intentions and changes
They give you some leverage in negotiating and closing on a deal
It is a fact that clients of this nature are more likely to be secured on an ‘exclusive’ listing for a reasonable period of time. Providing you get that listing, you can really drive the marketing process at a personal level. Exclusivity helps you believe in the listing and marketing process. You can then easily see the results at the end of the marketing ‘tunnel.’
It is worth noting that prospects and clients will come to you in a couple of ways. Some will feed to you through the office or brokerage leads. Others will respond to your prospecting activities. Lastly and most importantly many more good clients will convert to you by ongoing contact and relationship building. They are the ones that will likely be the ones to give quality to your market share and new business. For this reason your database and prospecting model is really important.
When you serve a top client well, it will ‘open the door’ on referral and repeat business. Look at those clients that you have helped over the years. Have you placed them into a ‘VIP’ process of contact in your database? Have you differentiated them from the general contacts and people that you have in your pipeline?
So the message here is quite clear. Focus on creating great client relationships that encourage ‘exclusive’ listings. Over time that will give you traction in building your market share with quality listings.