In commercial real estate brokerage, there are plenty of pressures on deals and clients. That pressure can lead to frustration and the temptation to ‘loose your cool’. Stay away from the problem. Maintain your professionalism at all times. Your image as an agent or broker is really important locally.
In our industry, what goes around, comes around. Remember that.
Here is an audio MP3 talking about that very issue.
Commercial Real Estate Online 
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